Support
How can we help?
No answer for that yet.
Sent. The team replies in the support chat in the app.
Due to high volume we may not be able to reply to every message.
Browse by topic
Tracking your dataWhat the app tracks, where the data comes from, and why a day can look empty.
4 answers
Devices and integrationsConnecting a wearable or scale, disconnecting one, and which device counts.
4 answers
SleepWhere sleep comes from, odd schedules, and naps.
- Where does my sleep data come from?
- I work nights or sleep at odd hours. Does that break my score?
- Do naps count?
3 answers
Weight loss and bodyfatTracking bodyfat, why the scale lies, and what the coach does with it.
- How do I track bodyfat?
- Which matters more, weight or bodyfat?
- What does the coach do for weight loss?
3 answers
AI CoachWhat the coach knows, how to change its style, and what costs tokens.
- What does the coach know about me?
- Can I change how the coach talks to me?
- Is there a limit to how much I can chat?
3 answers
Chrome extension and desktop appScreen time from your computer, and the Mac app for Max members.
3 answers
Account and privacyChanging your email, deleting your account, exporting data and languages.
4 answers
New answers
- Nov 5How much free storage do I get?Free storage
- Nov 5What happens if I don't renew my membership?When a membership ends
- Nov 5Is there an Android app?Gyroscope on Android
- Nov 5Do I need an Apple Watch or another wearable?Using Gyroscope without a wearable
- Nov 5Do you sell my data?Your data and privacy
- Nov 5How do I cancel my free trial?Cancelling a free trial
- Oct 30The clocks changed and now my older times look an hour off. Is this a bug?Time zones and daylight saving
- Oct 30How can I connect 23andMe if they went out of business last year?Importing your DNA file
- Oct 6My photos are being analyzed as high. Why is this?Food photo portions
- Oct 6I started sleeping in the daytime instead of at night, but now I am not seeing the sleep report and my Health Score has dropped. Is this a bug with the app?Daytime sleep and Health Score
- Oct 6I cycled for four hours but my calorie target did not go up. Is the total daily energy chart wrong, or useless if it does not count exercise?Exercise and calorie targets
- Sep 6What is Gyroscope?Getting started
Still stuck?
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Message us in the app
Members have a real-time chat with the team inside the app. Open Support from your profile and send a message; replies land in the same thread.
Open the appScreenshots and suggestions
Email support@gyrosco.pe
Screenshots, screen recordings and feature suggestions are best by email, so nothing gets lost in a chat.
Write to supportDue to high volume we may not be able to reply to every message.





